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Shipment Term.
We wish to deliver happiness & joy to your doorsteps!
Shipping And Delivery Policy.
We currently provide shipping to Peninsular Malaysia without any additional charges.
We ship orders via our dedicated courier — Line Clear Express / Lala Move.
To help you save on delivery charges, HausWhizz will usually consolidate your items in one single order and ship them together. When estimating shipping duration, it is best to take the item with the longest Estimated Arrival and use that to calculate the shipping duration for your order. In the rare occurrence of a wrong item being delivered, please contact our customer service team within seven days and they will send a replacement.
Order Status And Tracking.
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of orders. An email confirmation will be sent for all orders once received.
Deliveries.
Couriered orders via Line Clear Express / Lala Move
Delivery via Courier will reach within 5 – 7 working days of dispatch from warehouse. Please note that Line Clear Express will deliver without notification.
Once the order has been dispatched, an email or message will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner with your tracking ID. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
Mode of Payments.
We accept payments for all major credit/debit cards and FPX via Stripe, and a 3-months installment free plan via Atome.